Introduction
Welcome to Travel by Beth ("we," "our," "us"). As a UK-based Independent travel agent, we are committed to protecting your privacy and ensuring your personal data is handled in accordance with UK data protection laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website www.travelbybeth.co.uk.
Information We Collect
- Personal Information: When you book a holiday or enquire about our services, we collect personal details such as your name, email address, phone number, postal address, and payment information. We may also collect details about your travel preferences and requirements.
- Travel Details: Information related to your travel arrangements, including destination, dates, and booking references.
- Usage Data: Information about your visits to our website, including your IP address, browser type, pages viewed, and the dates and times of your visits.
How We Use Your Information
We use your information for the following purposes:
- To Process Bookings: To manage and process your holiday bookings, including confirming reservations and handling payments.
- To Provide Services: To offer personalised travel advice, respond to inquiries, and tailor holiday packages to your preferences.
- To Improve Our Website: To analyse how our website is used and enhance user experience.
- To Communicate: To send you booking confirmations, updates, promotional offers, and other relevant information.
- To Comply with Legal Obligations: To meet legal and regulatory requirements, and to protect our legal rights.
Sharing Your Information
We may share your information with:
- Travel Partners: Third-party service providers involved in fulfilling your travel arrangements, such as airlines, hotels, and car rental companies.
- Payment Processors: Secure payment gateways that handle transactions.
- Regulatory Bodies: If required by law, to comply with legal obligations or respond to legal requests.
- Affiliates: With our affiliated partners who assist in delivering our services, subject to confidentiality agreements.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files placed on your device to remember your preferences and track your usage of our site. You can control cookie settings through your browser’s preferences.
Data Security
We implement robust security measures to protect your personal information against unauthorised access, loss, or misuse. Despite our efforts, no online transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectify: Correct any inaccurate or incomplete information.
- Erase: Request the deletion of your personal data in certain circumstances.
- Restrict Processing: Limit how we use your data in specific situations.
- Object: Object to the processing of your data for direct marketing purposes.
- Data Portability: Request the transfer of your data to another organisation.
To exercise these rights, please contact us at info@travelbybeth.co.uk
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Travel by Beth
info@travelbybeth.co.uk